Order Journey: for items not (all) in stock in our showroom

What can you expect from your Party-shoes order for items that are not (or not all) in stock with us:

 

Important; take the following into account:

Unless the stock indication states that the item is in stock in our showroom and your order doesn't contain other items that are not in stock.

    See the journey for in stock items at: Order Journey: in stock


    Party-shoes Order Journey

    kinky-shoes order journey

    The journey of your order:

    If the ordered items are not in stock with us or some of the ordered items are not in stock with us, we will purchase them from our supplier in America. In most cases, the journey of your order goes as follows:

    You placed your order before Monday 1:00 PM (13:00)

    We place the order:

    We usually place our order with the supplier on:
    Monday around 1:00 PM (13:00)

    Shipping from the supplier*:

    In most cases, the ordered items will be received by us on Wednesdays. We will do our best to ship the order to you the same day.

    Expected delivery time*:

     

    For shipments within the Netherlands and Belgium:
    Once we ship your order to you, it will usually be delivered to you within 1 to 3 days.
    For other countries, the delivery time varies between 3 and 10 days.


    You placed your order after Monday 1:00 PM (13:00)

    We place the order:

    If we have already placed our order with the supplier, your order will be included in the next order we place with the supplier.

    In most cases this will be the following Monday.

    Shipping from the supplier*:

    The ordered items will probably arrive to us on Wednesday afternoon the following week.
    We will do our best to ship the order to you the same day.

    Expected delivery time*: For shipments within the Netherlands and Belgium:
    Once we ship your order to you, it will usually be delivered to you within 1 to 3 days.
    For other countries, the delivery time varies between 3 and 10 days.

    *The following applies to all orders:
    The delivery time depends on the supplier, the carriers and customs. Unfortunately, we have no influence on them! We can never guarantee that your ordered items will be delivered within a few days!

    If you need items quickly:
    Contact us to find out what is possible: info@kinky-shoes.nl

    If you have placed a Pre-Order, you must take into account the indicated expected delivery date + 1 to 1½ weeks before we receive it and send it to you.


     

    Shipping confirmation

    If you have not received a shipping confirmation after one week, there is no reason to panic.
    As mentioned above, we do not place an order with our supplier every day: If you place your order just after we have placed our order with the supplier, it may take longer before the ordered items reach us. We always do our best to keep you informed about your order and will provide regular updates when we know more about when the items are likely to arrive with us.
    Important:
    When we send a shipping confirmation, we already dropped of your order at a parcel point ; From that moment on, we no longer have any influence on your package. It is possible that the packages have not yet been scanned by the carrier and that the status page of the track & trace code you received from us has not yet been updated. An update will usually be available within a few hours.

    Shipment:

    As soon as your ordered items arrive at our showroom we will prepare it to send to you as quickly as possible. As soon as we have taken your order to the carrier, you will receive an email with your track & trace code to follow the shipment.

    We ship on business days (Mon - Fri):

    If you placed your order
    before 4:00 PM (16:00):

    If you placed your order
    after 4:00 PM (16:00):

    Usually shipped the same day If still possible: shipped the same day* 
    otherwise the next business day (Mon-Fri)

    *We still do our best (even a little extra) to ship your order as quickly as possible; but if it's not possible to drop off your order before the last batch, we will send it the next business day (Mon-Fri)

    Ultimately, we also depend on what time our order arrives. Very occasionally the order arrives at the end of the afternoon and we are unable to get everything packed and delivered. If this is the case, we will inform you by email.

    If you would like to know specifically what phase your order is in, you can email us:
    info@party-shoes.nl

    Important: if we have already purchased your ordered items from our supplier, we can no longer cancel or return them; In our General Information tabs, which can be found at the bottom of most pages, and in our terms and conditions, you can read how we handle a possible cancellation or return when we have purchased items for you.

    Collapsible content

    General information

    We import from America especially for you. The average delivery time is 1 to 1½ weeks (within the Netherlands) but this can also be more.

    If items have already been purchased for you from America, we can charge the import / postage / import duty costs if the order is canceled before delivery, or if the order is returned after delivery.

    Of course we prefer not to do this, but in order to cover the unnecessary costs incurred by us and to discourage many returns (think of the environment), this has unfortunately proved necessary.

    This is, of course, not the case with an exchange for a different size if the size turns out to be incorrect.

    You can read more about this in our Terms and Conditions and Refund Policy.

    Contact and visiting address

    Visits only possible by appointment from Monday to Friday!

    Mail: info@party-shoes.nl

    KVK (Chamber of Commerce) 743 520 16 | VAT (BTW-ID) NL 002 366 589 B32

    Party Shoes & Kinky Shoes | Thomas J. Witteroosstraat 18 | 6827 AZ ARNHEM |

    Dimensions and sizing


    We use the following converted dimensions:

    US-5 = size 35
    (sometimes also EU-size 34)

    US-6 = size 36

    US-7 = size 37

    US-8 = size 38

    US-9 = size 39

    US-10 = size 40

    US-11 = size 41

    US-12 = size 42/43

    US-13 = size 44

    US-14 = size 45

    US-15 = size 46

    US-16 = size 47/48 

    US-17 = size 48/49

    Unisex | Men's sizes

    Some styles use a different sizing; on our website these will be listed as Unisex | "Mens"-sizes. The sizes differ from the ones stated above and use the following converted dimensions:

    US-3 = size 35 

    US-4 = size 36

    US-5 = size 37

    US-6 = size 38

    US-7 = size 39

    US-8 = size 40

    US-9 = size 41

    US-10 = size 42/43 

    US-11 = size 44

    US-12 = size 45

    US-13 = size 46

    US-14 = size 47/48

    US-15 = size 48/49

     

    Some Funtasma®-styles have the following converted dimensions:

    size S = 40 to 42

    size M = 43/44

    size L = 45/46

    size XL = 47/48 (49)

     

    If you want to know the Boot shaft circumference, length or Calf circumference you can use the following data sheet:

    Boot shaft circumference data sheet