General information
We import from America especially for you. The average delivery time is 1 to 1½ weeks (within the Netherlands) but this can also be more.
If items have already been purchased for you from America, we can charge the import / postage / import duty costs if the order is canceled before delivery, or if the order is returned after delivery.
Of course we prefer not to do this, but in order to cover the unnecessary costs incurred by us and to discourage many returns (think of the environment), this has unfortunately proved necessary.
This is, of course, not the case with an exchange for a different size if the size turns out to be incorrect.
You can read more about this in our Terms and Conditions and Refund Policy.
If items have already been purchased for you from America, we can charge the import / postage / import duty costs if the order is canceled before delivery, or if the order is returned after delivery.
Of course we prefer not to do this, but in order to cover the unnecessary costs incurred by us and to discourage many returns (think of the environment), this has unfortunately proved necessary.
This is, of course, not the case with an exchange for a different size if the size turns out to be incorrect.
You can read more about this in our Terms and Conditions and Refund Policy.