What are Pre-orders and Backorders?
We buy on order from our American supplier. For that reason, the delivery time is usually one to 1½ weeks.
Pre-orders and Back-orders:
Sometimes models or sizes are (temporarily) not available, but they will be available (again) in the near future and you can still order them in advance: we call this Pre-orders and Backorders.
Pre orders:
Pre-orders are orders for new styles that have not been released before. If the supplier expects them to be available within a short time, you can already Pre-order it.
At the Pre-order product page you can find the expected release date in various places on the product page, so that it is clear that it concerns a pre-order. The ordering process for a pre-order is the same as for a 'normal' order.
A Pre-order has the following visible features on a product page:
Back order:
If a certain model is sold out, the supplier will have it produced again in most cases. If the supplier expects these to be available again in the not too distant future, you can already order them; we call this a Backorder.
If a certain size is available for backorder, the "add to cart" button will be replaced by a black "Backorder" button that looks like this:
In the description of the product it is then indicated that it concerns a Back-order for the sizes mentioned. The description also states the expected date that they will be available again, but keep in mind that this can always shift a bit.
Please note: the delivery time, in both cases, is therefore longer than 1 to 1½ weeks.
The delivery time depends on when the models or sizes are actually available (again) and on the shipment from our supplier from the USA to the Netherlands.
The delivery time will be approximately one and a half to two weeks, starting from the expected date that they are available again. Keep that in mind!
We will of course keep you informed in case of any delay.
If you would like to know before placing your order whether an item is in stock or what the delivery time is, please contact us: info@party-shoes.nl
* it can sometimes happen that a model turns out not to be available when we purchase it for you; we are ultimately also dependent on our supplier and whether the current stock indication is correct. In this case we will always look for a suitable solution in consultation with you; we can possibly help you choose a different model or colour, take a look in our own stock if we have something similar, or find out when the desired model will be available again and put you on a 'Backorder' list; you will then receive the ordered item as soon as it is available again.
Of course you always get the choice to cancel your order, in which case you will receive the amount paid back in the same way as you paid **.
*See our Return and refund policy for more information