What are Pre-orders and Backorders?
We buy on order from our American supplier. For that reason, the delivery time is usually one to 1½ weeks.
Pre-orders and Back-orders:
Sometimes models or sizes are (temporarily) not available, but they will be available (again) in the near future and you can still order them in advance: we call this Pre-orders and Backorders.
Pre-orders are orders for new styles that have not been released before. If the supplier expects them to be available within a short time, you can already Pre-order it.
At the Pre-order product page you can find the expected release date in various places on the product page, so that it is clear that it concerns a pre-order. The ordering process for a pre-order is the same as for a 'normal' order.
A Pre-order has the following visible features on a product page:
If a certain model is sold out, the supplier will have it produced again in most cases. If the supplier expects these to be available again in the not too distant future, you can already order them; we call this a Backorder.
If a certain size is available for backorder, the "add to cart" button will be replaced by a black "Backorder" button that looks like this:
In the description of the product it is then indicated that it concerns a Back-order for the sizes mentioned. The description also states the expected date that they will be available again, but keep in mind that this can always shift a bit.
Please note: the delivery time, in both cases, is therefore longer than 1 to 1½ weeks.
The delivery time depends on when the models or sizes are actually available (again) and on the shipment from our supplier from the USA to the Netherlands.
The delivery time will be approximately one and a half to two weeks, starting from the expected date that they are available again. Keep that in mind!
We will of course keep you informed in case of any delay.
If you would like to know before placing your order whether an item is in stock or what the delivery time is, please contact us: email@example.com
* it can sometimes happen that a model turns out not to be available when we purchase it for you; we are ultimately also dependent on our supplier and whether the current stock indication is correct. In this case we will always look for a suitable solution in consultation with you; we can possibly help you choose a different model or colour, take a look in our own stock if we have something similar, or find out when the desired model will be available again and put you on a 'Backorder' list; you will then receive the ordered item as soon as it is available again.
Of course you always get the choice to cancel your order, in which case you will receive the amount paid back in the same way as you paid **.
*See our Return and refund policy for more information
If items have already been purchased for you from America, we can charge the import / postage / import duty costs if the order is canceled before delivery, or if the order is returned after delivery.
Of course we prefer not to do this, but in order to cover the unnecessary costs incurred by us and to discourage many returns (think of the environment), this has unfortunately proved necessary.
This is, of course, not the case with an exchange for a different size if the size turns out to be incorrect.
You can read more about this in our Terms and Conditions and Refund Policy.
Contact and visiting address
Dimensions and sizing
We use the following converted dimensions:
US-5 = size 35
(sometimes also EU-size 34)
US-6 = size 36
US-7 = size 37
US-8 = size 38
US-9 = size 39
US-10 = size 40
US-11 = size 41
US-12 = size 42/43
US-13 = size 44
US-14 = size 45
US-15 = size 46
US-16 = size 47/48
US-17 = size 48/49
Unisex | Men's sizes
Some styles use a different sizing; on our website these will be listed as Unisex | "Mens"-sizes. The sizes differ from the ones stated above and use the following converted dimensions:
US-3 = size 35
US-4 = size 36
US-5 = size 37
US-6 = size 38
US-7 = size 39
US-8 = size 40
US-9 = size 41
US-10 = size 42/43
US-11 = size 44
US-12 = size 45
US-13 = size 46
US-14 = size 47/48
US-15 = size 48/49
Some Funtasma®-styles have the following converted dimensions:
size S = 40 to 42
size M = 43/44
size L = 45/46
size XL = 47/48 (49)
If you want to know the Boot shaft circumference, length or Calf circumference you can use the following data sheet: