Clearance/Sale information

For Clearance/Sale models; Pleaser has decided to stop (re)producing the style and sell the last available sizes that they have left in stock; usually with a discount (but this is not always the case.)

We have different categories of Sale products in our Sale collection:

1) Clearance/Sale items from our own stock; which are unused items that are sold at a discount because they are/will be out of the production.
2) Items that are sold at a discount due to depreciation
3) Other items with discount (see description below)

1) Clearance/Sale

Unfortunately, we cannot guarantee quality or availability if we still have to purchase models that are in Clearance/Sale from Pleaser. That is why (despite the often very attractive discount) we try to purchase as few Clearance/Sale models on order as possible, and only sell models that have gone into Clearance/Sale that we have in our own stock. (of course also with a nice discount!)

Clearance/Sale models are quite easy to recognise: they have the text "Clearance/Sale" in the title. Sometimes a size is also indicated in the title; the title could for example be something like:
[EU-38 (US-8) | Clearance/Sales]

If the desired size is not available in our webshop, then it is unfortunately no longer for sale and can't be ordered anymore.

All Clearance/Sale models can be found in our Sale collection.

2) Depreciated Items

Our Sale collection also includes items that we sell at a discount due to depreciation*. These may be styles that are still in production and can be found in the current collections of Pleaser, and are therefore normally not sold at a discount, but are sold by us at a discount for various reasons (examples below).
Of course we only sell items that, despite depreciation:
- Are safe
- Work the way they should (functioning properly as intended)
- Are as expected (always read the explanation in the description and, if applicable, view the photos in the explanation)
- Are still covered by our general warranty (if there are exceptions to the warranty, they will also be clearly communicated)

*Depreciation examples:
- Minor damage(s) to the packaging or the item itself
- The lack of parts or packaging material, for example; interchangeable laces, other interchangeable parts, or the entire shoe box
- Returned items that can no longer be sold 'as new'
- Older items that are no longer in 'mint condition'

We will always clearly state with discounted items when they are discounted due to depreciation and explain the reason for the depreciation in the description, and if applicable, post clear photos of any damage or (the absence of) missing parts.

3) Other Items:

Very rarely we also sell items that no longer function 'properly', but may still be used for other purposes. We do this because we think it's a shame if 'useable' materials are thrown away, and we want to offer you the opportunity to perhaps give the product a nice second life. In most cases, the price will therefore be very low and only serve to cover the costs/reimbursement of costs**.
We primarily donate these types of articles to art or fashion schools, for example, and normally don't put these up for sale, but sometimes we also place them on the site just to give you the opportunity to be creative :)

Items that may include in this category are, for example:
Showroom models that can be used decoratively but are no longer safe to be used as shoes; (showroom) models of which, for whatever reason, we may only have one shoe left, broken shoes that can be used as decoration or broken shoes of which the material can be used. This will again be clearly stated, and the price will of course be very low which already indicates the 'value' of the item.

** If you can't pick it up yourself in our showroom, there will be additional shipping costs. 3) Other Items:
Very rarely we also sell items that no longer function 'properly', but may still be used for other purposes. We do this because we think it's a shame if 'usable' materials are thrown away, and only because we want to offer you the opportunity to give the product a nice second life. In most cases, the price will therefore be so low and only serve to cover the costs**. We often donate these types of articles to, for example, art or fashion schools, but sometimes we also place them on the site.

Articles that fall under this are for example:
Showroom models that can be used decoratively but are no longer safe to use as shoes; (showroom) models of which, for whatever reason, we may only have one shoe left, or for example broken shoes that can be used as decoration and broken shoes of which the material can be used. This will again be clearly stated, and the price will of course be very low.

** There may be shipping costs if you can't pick it up yourself in our showroom. Please note: for this last category of items ("Other Items") your right of return and money-back guarantee will expire. Read our terms and conditions and Return and Refund policy for additional information.

General information about Clearance/Sale from Pleaser

If a model goes into Clearance/Sale at Pleaser, Pleaser has decided to stop producing the model and sell the last available sizes that they have left in stock; usually with a discount (but this is not always the case.)

Unfortunately, we cannot guarantee quality or availability when models are in Clearance/Sale. That is why we decided to remove most Clearance/Sale models from our webshop. The reason we cannot guarantee this, is partly due to the following:

We can't guarantee that they still are available:
because we are dealing with a time difference between us (the Netherlands) and the supplier (California, USA) this can cause Pleaser's current stock indication not being completely 'up-to-date' to us, while in the meantime there may be other importers who buy up an entire Sale stock at once.

The reason we can't guarantee quality:
models that go into Clearance/Sale in most cases have already been in the collection for a number of years, and despite the fact that Pleaser has models (re)produced more often, it is possible that a certain model has been in the supplier's warehouse for a longer period of time.
That does not always cause a problem; but because most (non-animal) materials decline in quality over time, there is a bigger chance that they will not be able to withstand the sudden change in climate. Particularly due to the humidity in the Netherlands, it unfortunately sometimes happens that the material on arrival is no longer in good condition, and sometimes even damaged or starting to show signs of perishability.

Of course we want to keep the risk of this happening to items you ordered as low as possible because we consider quality to be absolutely important and because we want to avoid possible disappointment.