Ship to a Pick-Up point:

You can also have your order sent to a collection point. Below are the instructions for:

- collection at a collection point.

Click here for instructions on how to ship to a different address (not a Pick-Up Point)

Shipping to a parcel point is only possible for shipments within the Netherlands and shipments to Belgium.

After placing the order, you can enter the desired pick-up point on the thank-you page. If you have forgotten this, you will also receive an email 30 minutes after your order with a reminder to enter a pick-up point. To be sure, also check your spam box.

The thank-you page looks like this:

 

Instructions:

TIP: You can click on the pictures to enlarge them. The actual check-out screen looks different because some parts in these images are reduced/scaled.

After adding the desired products, click on "checkout" from your shopping cart (the bag at the top right). You will now enter the check-out screen where you have to go through a number of steps:

Screen 1: "Name"

Enter your own details and address at "Delivery address (Bezorgadres)" (if you want to send it to someone else via a parcel point, enter the other person's details)

You do not have to enter the collection point here yet!

Now click on "proceed to shipping method (Doorgaan naar verzendmethode)" to select your shipping method.

After completing the order you will receive a confirmation email in which you can find the order status page of the order. You can always decide to send the shipping information to the receiving party if it is different.

 

 

Screen 2: "Shipping"

Review the shipping information and choose a shipping method.
You get two options here:
"up to … kg (tot ... kg)" or "up to … kg Pick-Up point (tot ... kg Pakketpunt"
In this case, choose the option with "Pick-Up point"

 

Step 3: "Payment"

Select the desired payment method, at the bottom of this page you can choose to enter a different billing address when you have the package sent to someone else via a collection point.

Step 4: "Check order"

Check the shipping details, address and payment method. If these are all correct you can place the order.

In the last step of the check-out screen you can complete and pay for your order.

After placing the order, you can enter the desired pick-up point on the thank-you page. If you have forgotten this, you will also receive an email 30 minutes after your order with a reminder to enter a collection point. To be sure, also check your spam box.

 

If you are not sure if it all worked:

After placing your order, please contact us in which you provide your order number with the desired pick-up location.

Please note: we do not manually check the address you enter, you are responsible for entering a correct address. If we have to ship your order twice (or more) due to an invalid address you have to pay for each new shipment yourself, and we will charge you for the shipping costs in advance.

If you have any questions or if you can't figure it out, you can always email us:

info@kinky-shoes.nl or send a message via the contact form