Can I send my return to a reply/freepost number?
Unfortunately, this is not possible. We try to keep our prices low and in order to continue to do so, you bear the costs for your return shipment yourself.
Unfortunately, there are customers who frequently and easily continue to exchange and return items. We do not want to pass on the costs we incur for this to other customers, for example by raising our prices. We therefore do not use a freepost number.
It is up to you which carrier you send the return shipment with, but you are always welcome to personally deliver your return to our office in Arnhem to avoid return-costs. Please make an appointment before you make use of this option.
To provide a clear picture of what costs we incur for each order
We purchase a product/products for you from our US supplier on order and pay:
- for the article
- for the shipment of the item from the USA to us
- import duties (customs costs)
- import VAT
- other customs clearance costs (including processing the customs clearance/import process)
- the shipping costs of your order from us to you
And in case of an exchange:
- one more time, or several times, additional shipping costs from our location to you and vice versa
When people keep returning orders again and again, all these costs are for us; After all, we will then refund the payment for the order to the customer, but we will still incur all these costs, which is of course unsustainable as a small local webshop. We can't return any items to our US supplier, so we'll be left with all returned items.
That is why, unfortunately, we have had to decide to charge € 25,- import/postage/VAT/duty costs (per ordered item) for returned items purchased by us from our supplier; depending on the costs we have had to incur for this. This amount will be deducted from the credit to be received.
See our Terms and Conditions and Return Policy for additional information on this.
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General information
If items have already been purchased for you from America, we can charge the import / postage / import duty costs if the order is canceled before delivery, or if the order is returned after delivery.
Of course we prefer not to do this, but in order to cover the unnecessary costs incurred by us and to discourage many returns (think of the environment), this has unfortunately proved necessary.
This is, of course, not the case with an exchange for a different size if the size turns out to be incorrect.
You can read more about this in our Terms and Conditions and Refund Policy.
Contact and visiting address
Visits only possible by appointment from Monday to Friday!
Mail: info@party-shoes.nl
KVK (Chamber of Commerce) 743 520 16 | VAT (BTW-ID) NL 002 366 589 B32
Party Shoes & Kinky Shoes | Thomas J. Witteroosstraat 18 | 6827 AZ ARNHEM |
Dimensions and sizing
We use the following converted dimensions:
US-5 = size 35
(sometimes also EU-size 34)
US-6 = size 36
US-7 = size 37
US-8 = size 38
US-9 = size 39
US-10 = size 40
US-11 = size 41
US-12 = size 42/43
US-13 = size 44
US-14 = size 45
US-15 = size 46
US-16 = size 47/48
US-17 = size 48/49
Unisex | Men's sizes
Some styles use a different sizing; on our website these will be listed as Unisex | "Mens"-sizes. The sizes differ from the ones stated above and use the following converted dimensions:
US-3 = size 35
US-4 = size 36
US-5 = size 37
US-6 = size 38
US-7 = size 39
US-8 = size 40
US-9 = size 41
US-10 = size 42/43
US-11 = size 44
US-12 = size 45
US-13 = size 46
US-14 = size 47/48
US-15 = size 48/49
Some Funtasma®-styles have the following converted dimensions:
size S = 40 to 42
size M = 43/44
size L = 45/46
size XL = 47/48 (49)
If you want to know the Boot shaft circumference, length or Calf circumference you can use the following data sheet: