We buy on order from our American supplier. For that reason, the delivery time is usually one to 1½ weeks.
When an item is present in our own showroom stock in the size you selected, there will most likely be a stock-indication shown in between the product price and description;
"Showroom Stock: ... ";
that shows our current stock.
It will look something like this:
If an item is in stock in our own showroom, we will ship it within a few days.
If an item is available at the supplier, but not present in our own showroom you will find a stock-indication saying "in stock at supplier" and it will look like this:
If an item is not in stock and also not available from the supplier, this will be indicated (in most cases) by the fact that the item cannot be ordered/cannot be placed in your shopping cart when you select the desired size and you will see this indication:
Occasionally it is possible that we are not yet aware of a sold-out size*.
If you can add an item to your shopping cart, this means that the item is most likely available* from the supplier (with the exception of sale models, which may have already been sold out).
The delivery time is then approximately one to 1½ weeks.
Pre-orders and Back-orders:
Sometimes models or sizes are temporarily sold out but available again within a short period of time, you can still order them (in advance); we call this a Backorder.
The same applies to Pre-orders; only here are new styles that have not been released before. If these are expected by the supplier within a short period of time, you can already place a pre-order.
If a certain size can be ordered as a backorder, the "add to cart" button will be replaced by a black "Backorder" button.
That button looks like this:
In the description of the product it is then indicated that it concerns a Back-order for the sizes mentioned. The description also states the expected date that they will be available again, but keep in mind that this can always shift a bit.
Pre-orders are about the same as above; only here are new styles that have not been released before. The expected delivery date is stated in the title and you can therefore place your order in advance. A pre order product page will look like this:
Please note: the delivery time, in both cases, is therefore longer than 1 to 1½ weeks.
The delivery time depends on when the models or sizes are actually available (again) and on the shipment from our supplier from the USA to the Netherlands.
The delivery time will be approximately one and a half to two weeks, starting from the expected date that they are available again. Keep that in mind!
We will of course keep you informed in case of any delay.
If you would like to know before placing your order whether an item is in stock or what the delivery time is, please contact us: email@example.com
* it can sometimes happen that a model turns out not to be available when we purchase it for you; we are ultimately also dependent on our supplier and whether the current stock indication is correct. In this case we will always look for a suitable solution in consultation with you; we can possibly help you choose a different model or colour, take a look in our own stock if we have something similar, or find out when the desired model will be available again and put you on a 'Backorder' list; you will then receive the ordered item as soon as it is available again.
Of course you always get the choice to cancel your order, in which case you will receive the amount paid back in the same way as you paid **.
*See our Return and refund policy for more information