Physical showroom closed from November 10th to November 24th | NO VISITS OR APPOINTMENTS

out of office ENG

Dear Party-shoe'ers,

Between Friday November 10th to Friday November 24th, Party-shoes will operate from abroad (no big deal, just a well-deserved visit abroad)

To provide clarity, I have briefly listed our working methods between November 10 and 24 a little further on in this message 👇👇

No panic; We will still be reachable (as long as the connection abroad allows this of course) and you can still ask your question or place your order. Essentially, orders will not be delayed and your order will be packed and shipped just like we always do; but it is just not possible to pick up your order in our showroom between November 10th and 24th.

Our way of working between November 10th and 24th

 

Does not affect the following:
  • On your order or on the delivery time:
    • Orders will be processed and shipped as normal
      • See our Order Journeys to view the journey of your Kinky-shoes order from placing your order to receiving your order
  • Our customer service (but you may not receive an immediate response)
    • You can still reach us at:
      • info@kinky-shoes.nl
      • the chat-function on the website

 

Does affect the following:

Between Friday November 10th and Friday November 24th it is not possible:
    • To physically visit the showroom
      • It is therefore obviously also not possible to make an appointment for a date between November 10th and November 24th
    • To pick up your order in the showroom
      • We will temporarily only accept orders that can be shipped, or you'd have to wait to pick up your order until after November 24th. Sorry!
    • You can still return something (preferably not, of course) but because there will not be anyone present in our showroom, it will take longer before we can process your return.
      • So please pay a little extra attention on placing your order and double check whether everything is correct
        • is the size correct; the color; the type/model-style; heel height/platformheight etc.

    Also take into account:

    • It may take a little longer than usual before you receive a response from us to a question (via email or via a chat message on the website).
      • But we do our best to respond and help you as quickly as possible
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